Legal notice
Last Updated: 27 August 2026
This website and the LIXVO online store are owned and operated by:
Business Name: LIXVO
Owner: Mohammad Hamza Ansari
Business Address: Bansal Complex, Kosi Road, Ramnagar, Nainital, Uttarakhand – 244715, India
Support Email: lixvo.support@gmail.com
Phone/WhatsApp: +91 97567 11319
Grievance Officer: Mohammad Hamza Ansari
Business Hours: Open 24 hours, 7 days a week
Website Information
We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate. However, minor variations may occur due to product updates, supplier information, device displays, or photography.
LIXVO reserves the right to correct errors, update information, change prices, or cancel orders where a product is unavailable or information has been displayed incorrectly. Customers will be informed and refunded where applicable.
Orders and Payments
LIXVO currently accepts prepaid orders only. Estimated delivery time is generally 3–7 working days, although delays may occur due to courier services, weather, public holidays, remote locations, or circumstances beyond our reasonable control.
Returns, replacements, cancellations, and refunds are governed by our Return and Refund Policy, Shipping Policy, and Terms of Service. Our policies do not limit any rights provided to customers under applicable Indian law.
Intellectual Property
Unless otherwise stated, the LIXVO name, website design, written content, graphics, and original promotional material belong to LIXVO and may not be copied, reproduced, modified, or commercially used without prior written permission.
Product names, logos, images, and trademarks belonging to third-party brands remain the property of their respective owners. Their appearance on this website does not imply ownership, partnership, or endorsement by LIXVO.
External Services
Our website may use third-party services, including Shopify, payment gateways, courier partners, analytics providers, and communication platforms. LIXVO is not responsible for interruptions or technical issues arising directly from services operated by such third parties.
Limitation of Liability
To the extent permitted by applicable law, LIXVO shall not be liable for indirect or consequential loss arising from the use of this website. Nothing in this Legal Notice excludes or limits liability or consumer rights that cannot legally be excluded.
Applicable Law
This website and all transactions conducted through it are governed by the laws of India. Any dispute will be handled by the competent courts or consumer authorities having jurisdiction under applicable law.
Contact
For questions, complaints, or legal concerns, contact:
Email: lixvo.support@gmail.com
Phone/WhatsApp: +91 97567 11319
Grievance Officer: Mohammad Hamza Ansari
We aim to respond to customer enquiries within 24–48 hours.